Terms of service

OVERVIEW

Welcome to Skinluent ® ! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Skinluent ®, you agree to these Terms. Please read them carefully.

1. Eligibility & Acceptance

• You must be at least 18 years old to purchase from Skinluent ®.

• By using our website, you represent that you meet this requirement and agree to be bound by these Terms.

• If you do not agree, please discontinue use immediately.

2. Products & Orders

• All product descriptions, prices, and availability are subject to change without notice.

• We reserve the right to limit quantities, refuse service, or cancel orders at our discretion.

• Orders are confirmed only after successful payment processing.

3. Returns, Refunds & Cancellations

• Our Refund & Return Policy governs cancellation and refunds. [Insert direct link here].

• Products may only be returned/exchanged if eligible under this policy.

• Refunds are processed to the original payment method within the timelines specified.

4. Pricing & Payments

• All prices are in INR (₹) and inclusive/exclusive of taxes as applicable.

• Payment is accepted via secure third-party providers (e.g., Cashfree, Shopify Payments, UPI, Cards, Wallets).

• You agree to provide accurate billing and shipping details.

5. Use of Products

• Our skincare products are for external use only.

• Results may vary by individual; they are not medical substitutes.

• Always perform a patch test before first use.

• Skinluent ® will not be liable for misuse, failure to follow directions, or allergic reactions.

6. Intellectual Property

• All content, trademarks, logos, and product designs are owned by Skinluent ® and may not be used without written permission.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to systems or disrupt services.

• Upload viruses, spam, or malicious code.

8. Third-Party Services & Links

• We may provide links or integrations with third-party services.

• We are not responsible for third-party content, policies, or practices.

9. Liability & Disclaimers

• Products and services are provided “as is” without warranties, except as required by law.

• Skinluent ® is not responsible for indirect, incidental, or consequential damages.

• Our liability is limited to the value of the product purchased.

10. Indemnity

You agree to indemnify and hold harmless Skinluent ®, its affiliates, and employees from any claims, damages, or liabilities arising out of your breach of these Terms or misuse of our products/services.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.

• Any disputes shall first be attempted to be resolved amicably within 30 days.

• If unresolved, disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, with proceedings in Hyderabad, Telangana, in English.

• Courts at Hyderabad shall have exclusive jurisdiction.

12. Export & Regulatory Compliance

• Products are intended for sale within India.

• You agree not to export or resell in violation of Indian trade laws or international sanctions.

13. Subscriptions / Digital Services (if applicable)

• Subscription orders will auto-renew unless cancelled before the renewal date.

• You may cancel subscriptions via your account or by contacting customer care.

• No partial refunds will be issued for unused subscription periods.

14. Updates to Terms

• We may update these Terms from time to time.

• For material changes, we will notify you via email (if subscribed) or prominent notice on our website.

• Continued use after updates constitutes acceptance of revised Terms.

15. Notices & Communication

• Official notices will be sent by email to your registered address or posted on our website.

• You agree that electronic communications satisfy legal requirements.

16. Data Protection & Privacy

• Your personal data is processed in accordance with our Privacy Policy.

• We comply with the Information Technology Act (SPDI Rules) and the Digital Personal Data Protection Act, 2023.

• In case of a data breach, we will notify the CERT-In authority and affected users as required by law.

• A Grievance Officer is appointed for complaints relating to data use (details in our Privacy Policy).

17. Termination

We reserve the right to suspend or terminate your access if you violate these Terms or engage in fraudulent/malicious activity.

18. Contact Us

For questions, complaints, or disputes regarding these Terms, contact us at:

📧 Email: contact@skinluent.in
📞 Phone: +91-8977030050
📍 Address: H.No:8-1-284/OU/37, OU Colony, Shaikpet, Hyderabad, Telangana-500008